FAQ

Many of our customers have specific questions about our professional Cleaning services. Here are just a few of the frequently asked questions we hear. If you don't see your question, please call or text us at  9784017997 or email us with your Question 

1: How do I get started?

It’s as easy as giving us a call!The first thing we will do is visit your home to discuss your individual cleaning needs, and to give you a free estimate.We will provide you with a comprehensive list of our wide range of services, so that you may choose what you’d like us to do for you.Together we will create a work order tailored to your specific requests.

2: Why should I use Magda House Cleaning?

Magda House Cleaning Services has been providing local residents with flexible and reliable residential cleaning services since 2005. We’ve cleaned hundreds of homes a Month for more than one decade! By now, we’ve perfected our formula for great service.

We know that you’re an individual with circumstances that are entirely unique to you. We help you identify what your needs are, and then we provide you with services that have been specially tailored just for you.

3: Do I provide cleaning supplies or equipment?

No. Every time our crew comes to your home fully equipped to clean with top-quality products as well as HEPA vacuum cleaners. However, because Magda House Cleaning is flexible, if requested and provided, we may clean with your preferred products.

4: How will our relationship work?

Communication is important for any relationship including ours. We are a Family Company; Not a Franchise so you  Always can talk to the owner. Call or Text any time 9784017997

5: How can I share my Magda House Cleaning experience?

You can brag to your friends and family by “Liking” Magda House Cleaning on Facebook,  or subscribing to our cleaning tips e-newsletter. Our Facebook page offers inside information on promotions, deals and tips to our fans. Or write your review on YELP  Share your feedback through online reviews . Find out what other Magda House Cleaning customers had to say.

 

6: Do I have to sign a contract?

No. There are no contracts to sign. We are happy to earn your business each time we clean.

 

7: Do I have to be home when the cleaner comes?

You do not need to be home, although of course you’re welcome to be.

Many of our customers provide us with a key to their home and, when necessary, alarm codes. We keep your keys and access information extremely secure

 

8: How do I pay for my cleaning?

Payment is due the day the service is performed. You may pay by check, cash, Visa, or Mastercard.

Many customers leave a check, payable to Magda House Cleaning, on their kitchen table or countertop.

 

9: Should I tip my cleaner?

Tips for our cleaners are neither expected nor required. Leaving them a simple note letting them know how well they did will mean a lot to them. Our cleaners want to know that their work met or exceeded your expectations. However, if you do wish to leave a tip, please place it on the kitchen counter.

 

10: What if I have a pet?

Pets are not a problem. We do need to be notified if you own pets, and we like to know their names. If you have any special requests regarding your pets, or there are any special circumstances we should be aware of, we will want this information to be included on your work order.

Our Company

Head Office

67 Foster St 

Peabody MA 01960

by appointment only 

9784017997
Operating Hours

Mon - Fri: 8am - 10pm
​​Saturday: 8am - 5pm
​Sunday: closed

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Call or Texting at  9784017997

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